Cuyahoga County residents can enroll in this six-week training course. Only residents who have a high school diploma or general education development (GED) certificate, and are 18 years of age or older are accepted in the program. Learn industry driven customer service skills, soft skills, Microsoft Technology and more! Those who complete the training and will earn Customer Service, International Customer Service Association (ISCA). Also upon successful completion of the program students will be referred to Digital Connection where they will receive a free refurbished computer, access to reduced rate Internet services and Wi-Fi!