Join the Team

If you have a knack for bringing out the best in others, are a gifted early childhood education teacher, are passionate about the idea of life-long learning, are a natural at inspiring students of all ages in front of a classroom and you count among your heroes people like Eleanor Roosevelt, Dr. Martin Luther King Jr., Dorothy Day and Maya Angelou, the Council for Economic Opportunities would love to consider you for a position on the team.

Employment Opportunities

The Council for Economic Opportunities in Greater Cleveland offers full-time employees a comprehensive and competitive benefits package which includes health, dental, life, a 403B retirement package and paid vacation time.
CEOGC is an Equal Opportunity Employer.

Important note: we only accept applications online. Please apply below. Best wishes!

Communications Specialist

A. JOB SUMMARY:

Assists in the development and implementation of all Marketing and Communications strategy and project implementation to achieve Council for Economic Opportunities in Greater Cleveland (CEOGC) goals and objectives.

B. SPECIFIC RESPONSIBILITIES:

Essential Functions:

 

  1. Writes, edits and distributes press releases, fact sheets, blog posts, targeted outreach/marketing materials, e-newsletters, talking points and more.
  2. Interviews employees and customers on a frequent basis to tell the stories of the vulnerable population in Cleveland: the working poor and their children. Tell the story of the Council for Economic Opportunities, what it offers this population and how the community can access learning opportunities and workshops. Spotlight partnerships and innovation. Exceptional writing skills are a must.
  3. Oversees website and timely, dynamic posting of content. Responsible to monitor, update and make recommendations to improve ceogc.org.
  4. Travels to the Council’s Head Start locations, Neighborhood Opportunity Centers and other locations of interest to cover Council and partnership events.
  5. Develops, posts and oversees timely distribution of information on intranet to internal audience at 15+ customer service locations in Cuyahoga County.
  6. Creates and maintains accurate media lists. Tracks and collects media clips.
  7. Crafts social media plans to broaden awareness of the organization, its mission and what it specifically offers residents. Support Head Start recruitment, personal and professional development outreach, job training and more.
  8. Manages organization’s social media: Facebook, Twitter and Instagram. Tracks results and tailors campaigns accordingly to achieve results.
  9. Provides innovative suggestions to enhance technological communication efforts.
  10. Manages marketing and educational materials across locations. Ensures that brand messages are consistent.
  11. Creates and conducts surveys. Gather and analyze customer insight.
  12. Works with outside consultants/vendors to complete key initiatives.
  13. Updates organization’s database

      Non-Essential Functions:

  1. Performs other related duties as assigned.

C. REQUIRED JOB QUALIFICATIONS:

  1. Bachelor’s Degree in Journalism, Communications, Marketing, Public Relations or a related field and have a minimum of 1-2 year’s experience.
  2. Excellent writing skills. Solid understanding of journalistic principles.
  3. Excellent verbal communication skills.
  4. Exceptional ability to pay attention to details.
  5. Excellent analytical skills, including ability to gather data and conduct research.
  6. Ability to organize and prioritize work to meet deadlines.
  7. Excellent interpersonal skills; ability to build and maintain relationships with senior leadership, teams, diverse communities, employees of the organization and other partners.
  8. Familiarity and experience with digital and social media applications.
  9. Necessary computer skills: Microsoft Office (Word, Excel, PowerPoint) WordPress; html and Constant Contact knowledge a plus. Working knowledge of Photoshop/photo editing software and/or Final Cut Pro/video editing software.
  10. Must also have reliable transportation and valid driver’s license.

 

Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

PAY RANGE
$35,339 – $44,174 per year

CLASSIFICATION
Exempt

OPENING DATE
2/7/2018

CLOSING DATE
2/21/2018

APPLY ONLINE NOW

CONTACT
Council for Economic Opportunities in Greater Cleveland
1801 Superior Avenue, 4th Floor Cleveland, Ohio 44114
Attn: Human Resources Department

Council for Economic Opportunities in Greater Cleveland is an Equal Opportunity Employer.

Senior Accountant

A. JOB SUMMARY:

Responsible for ensuring compliance with funding source administrative guidelines, ensures accurate submission of financial reports, and provides assistance with audit information requests and report building.

B. SPECIFIC RESPONSIBILITIES:

Essential Functions:

  1. Prepares financial reports (monthly, quarterly, and annually) for grants and contracts and maintains supporting documentation related to report preparation.
  2. Monitors expenditures for assigned projects to ensure that the expenditures are reasonable and within budgetary boundaries. Recommends budgetary revisions when deemed necessary.
  3. Serves as back up to the Accounting Manager.
  4. Prepares/enters journal entries and submits for review.
  5. Performs variance analyses and prepares account reconciliations.
  6. Responds to inquiries and requests from Agency personnel. Meets with agency personnel to discuss reports.
  7. Assists in the preparation of and prepares audit schedules, reports, etc.
  8. Cash management, including daily deposits, cash reports, direct deposits, wire transfers, notification to bank of manual checks and accounts receivables responsibilities.
  9. Analyzes complex financial reports and records.
  10. Reviews journal entries of General Ledger Accountant to ensure accuracy.

 

      Non-Essential Functions:

  1. Performs other related duties as assigned.

C. REQUIRED JOB QUALIFICATIONS:

  1. Bachelor’s Degree in Accounting with three (3) or more years’ experience working in a large corporation (over $25,000,000) or non-profit organization accounting department.
  2. Ability to professionally interpret accounting records, automated systems reports and financial statements.
  3. Extensive knowledge of generating and interpreting computer spreadsheets.
  4. Demonstrated ability to easily define complex problems, collect data, establish facts and arrive at logical and valid conclusions on a wide range of financial issues.
  5. Good oral, written and interpersonal communication skills.
  6. Computer literate and proficient in the use of Microsoft Windows including Word, Excel, and automated accounting information systems. Experience with ABILA MIP Accounting software is preferred.
  7. Detailed-oriented with good organizational filing skills.

 

Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

PAY RANGE
$49,322 – $61,654 per year

CLASSIFICATION
Exempt

OPENING DATE
1/25/2018

CLOSING DATE
Open until filled

APPLY ONLINE NOW

CONTACT
Council for Economic Opportunities in Greater Cleveland
1801 Superior Avenue, 4th Floor Cleveland, Ohio 44114
Attn: Human Resources Department

Council for Economic Opportunities in Greater Cleveland is an Equal Opportunity Employer.

General Ledger Accountant

A. JOB SUMMARY:

Performs a variety of accounting duties such as analyzing, classifying and interpreting various financial data. Maintains a variety of journals, logs and ledgers (including computer files) which assures that the agency is in full compliance with all applicable funding source (federal and state) requirements.

B. SPECIFIC RESPONSIBILITIES:

Essential Functions:

  1. Prepares and analyzes the general ledger, financial data (inclusive of budget to actual analysis), and schedules. Reconciles and maintains varied accounts. Prepares entries to post to the accounting system.
  2. Assists in the preparation of and prepares audit schedules, reports, etc.
  3. Monitors expenditures, for assigned projects, to ensure that the expenditures are reasonable and are within budgetary boundaries. Recommends budgetary revisions when deemed necessary.
  4. Prepares financial reports (monthly, quarterly, and annually) for varied projects and maintains supporting documentation related to report preparation.
  5. Prepares/enters journal entries and submits for review.
  6. Responds to inquiries and requests from Agency personnel. Meets with agency personnel to discuss reports.
  7. Reviews In-Kind contribution forms from all sites, records in the accounting system, and sets up In-Kind schedules to distribute to pertinent staff monthly.
  8. Serves as back up to the Senior Accountant.
  9. Maintains fixed asset inventory.
  10. Reconciles and maintains travel account.
  11. Maintains Petty Cash Fund records, with periodic audits.

      Non-Essential Functions:

  1. Performs other related duties as assigned.

C. REQUIRED JOB QUALIFICATIONS:

  1. Bachelor’s Degree in Accounting with at least two (2) years’ experience working in a large corporation (over $25,000,000) or non-profit organization accounting department.
  2. Ability to professionally interpret accounting records, automated systems reports and financial statements.
  3. Extensive knowledge of generating and interpreting computer spreadsheets.
  4. Demonstrated ability to easily define complex problems, collect data, establish facts and arrive at logical and valid conclusions on a wide range of financial issues.
  5. Good oral, written and interpersonal communication skills.
  6. Computer literate and proficient in the use of Microsoft Windows including Word, Excel, and automated accounting information systems. Experience with ABILA MIP Accounting software is preferred.
  7. Detail-oriented with good organizational and filing skills.

 

Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

PAY RANGE
$40,817 – $51,158 per year

CLASSIFICATION
Exempt

OPENING DATE
1/25/2018

CLOSING DATE
Open until filled

APPLY ONLINE NOW

CONTACT
Council for Economic Opportunities in Greater Cleveland
1801 Superior Avenue, 4th Floor Cleveland, Ohio 44114
Attn: Human Resources Department

Council for Economic Opportunities in Greater Cleveland is an Equal Opportunity Employer.

Case Manager

A. JOB SUMMARY:

Counsels and aids individuals and families requiring social services assistance. Focuses on assessment, intensive care management and counseling to provide the necessary support to customers seeking help to become self-sufficient.

B. SPECIFIC RESPONSIBILITIES:

Essential Functions:

  1. Provides targeted individual and group counseling, intensive support and advocacy.
  2. Responsible for implementing individualized psycho-social assessments and person centered plans.
  3. Promote the participation of the person served on an ongoing basis in discussion of his or her plans, goals, and status.
  4. Communicate information regarding progress of the person service to the appropriate persons.
  5. Maintains all service documentation in accordance with the policies and procedures of the agency.
  6. Identify customer needs and address gaps in service provision through referral and follow-up support on how to access community resources relevant to needs.
  7. Actively participates in the Case Manager’s Continuous Quality Improvement process, including team meetings and peer supervision.
  8. Engages community, co-workers and businesses when appropriate to develop community resources to assist customers to become self-sufficient.
  9. Facilitate the transition process, including arrangements for follow-up services. Involving the family or legal guardian when permitted.
  10. Adheres to work schedule, maintains good attendance and shows willingness to accommodate situations after normal working hours.
  11. Consults regularly with the Family Development & Workforce teams and receive direction from Community Services Coordinator.
  12. Conducts agency business in an ethical manner, consistent with the National Association of Social Workers (NASW) code of ethics.
  13. Makes regular home and field visits as part of an overall case management and outreach strategy.
  14. Maintains a minimum designated caseload of active case management/family development participants and be in compliance with productivity requirements

Non-Essential Functions:

  1. Maintains communications with staff, customers and referral sources.
  2. Provides crisis intervention support for customers.
  3. Recruits participants for center, agency, or community activities as assigned.
  4. Performs other functions as assigned to contribute to the efficiency of the agency and department.

C. REQUIRED JOB QUALIFICATIONS:

  1. Bachelor’s Degree in Social Work or related field.
  2. Licensed Social Worker (LSW).
  3. Two (2) or more years’ experience in the field of social services coupled with knowledge and skill in casework methodology to render advisory services.
  4. Ability to engage and support a diverse population of customers.
  5. Uses time effectively and efficiently; values time; concentrates efforts on important priorities
  6. Peer Relations; team player and is cooperative, easily gains trust and support of peers; can problem solve with peers.
  7. Presentation Skills; Is effective in a variety of formal presentation settings; one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group processes during the presentation; can change tactics midstream when something isn’t working.
  8. Self-Development; Is personally committed to and actively works to continuously improve self; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits.
  9. Reliable transportation.
  10. Computer literacy with ability to input data in specialized software designed to generate program reports.
  11. Reliable transportation.
  12. Conflict Management; Steps up to conflict, seeing them as opportunities, reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation’s with minimum noise.
  13. Organized self-starter and willing to work in the community.

 

Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

PAY RANGE
$30,944 – $38,683 per year

CLASSIFICATION
Exempt

OPENING DATE
1/31/2018

CLOSING DATE
Open until filled

APPLY ONLINE NOW

CONTACT
Council for Economic Opportunities in Greater Cleveland
1801 Superior Avenue, 4th Floor Cleveland, Ohio 44114
Attn: Human Resources Department

Council for Economic Opportunities in Greater Cleveland is an Equal Opportunity Employer.

Mentor Teacher

A. JOB SUMMARY:

Works as a team leader with staff to observe staff performance, establish improvement plans and refine the teaching approach of staff members.

B. SPECIFIC RESPONSIBILITIES:

Essential Functions:

  1. Assists agency in the completion of mandated child assessments.
  2. Assists in the annual review of the education plan, curriculum guide and policies and procedures.
  3. Conducts monthly observations followed by feedback meetings to discuss issues related to working with children and families, to develop plans for improvement, and to identify training needs, including applicable curriculum assessment tool.
  4. Ensures all potential sources of danger that have a chance of causing injury or harm to humans are kept out of the reach of children.
  5. Establishes a working system and partnership with groups of teaching staff and individuals which includes classroom observation/feedback and modeling, meetings, training and completion of program evaluation forms, and serves as an advisor for Child Development Associate (CDA) candidates, etc.
  6. Provides documentation of observations, meetings, training, monthly reports, etc to teaching staff, site administrators and Curriculum Specialist.
  7. Reviews and monitors daily activity plans, child assessment data and documentation bi-monthly and periodically reviews children’s records, as it relates to ongoing assessment and outcomes.
  8. Suggests and provides resources, strategies and self-evaluation tools to support individual teacher development.
  9. Utilizes good dexterity to lift 40 pounds, push, pull, carry, climb, balance and kneel to assist and perform activities with children.

      Non-Essential Functions:

  1. May assist in planning and providing in-service training and job related workshops for teachers.
  2. Performs other related duties as assigned.

C. REQUIRED JOB QUALIFICATIONS:

  1. Bachelor’s or Advanced Degree in Early Childhood Education (ECED) or a Bachelor’s or Advanced degree in any subject, and coursework equivalent to a major relating to early childhood education coupled with experience teaching preschool-age children.
  2. Five (5) years prior teaching experience in an early childhood program.
  3. Good oral, written and interpersonal skills to work with parents, children and staff.
  4. Flexible and dependable with a sound understanding of multi-racial and multi-cultural backgrounds and issues concerning children with disabilities.
  5. Good dexterity with ability to lift 40 pounds, push, pull, carry, climb, balance and kneelto assist and perform activities with children.
  6. Demonstrated capacity to develop and sustain warm and meaningful relationships with 3-5 year old children’s parents, staff and community partners.

 

Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

PAY RANGE
$14.25 – $17.83 per hour

CLASSIFICATION
Non-Exempt

OPENING DATE
2/1/2018

CLOSING DATE
Open until filled

APPLY ONLINE NOW

CONTACT
Council for Economic Opportunities in Greater Cleveland
1801 Superior Avenue, 4th Floor Cleveland, Ohio 44114
Attn: Human Resources Department

Council for Economic Opportunities in Greater Cleveland is an Equal Opportunity Employer.

Teacher

A. JOB SUMMARY:

Responsible for the preparation and implementation of the daily classroom program and functions. Ensures developmentally appropriate experiences for all Head Start children.

B. SPECIFIC RESPONSIBILITIES:

Essential Functions:

  1. Assists in planning and providing training in child development for parents. Reinforces learning activities in the home and identifies children with special needs.
  2. Assists in the evaluation of assistant teachers work performance.
  3. Conducts and documents ongoing assessments of each child’s growth and development through the use of observations, parental input, developmental screenings, etc. Writes individual educational plans as needed.
  4. Ensures all potential sources of danger that have a chance of causing injury or harm to humans are kept out of the reach of children.
  5. Focuses on child development techniques, safety practices and principles while establishing a warm and friendly atmosphere.
  6. Maintains a safe, healthy environment (i.e., ensures cleanliness of classrooms and safety of children and equipment; sets up classrooms for activities as needed; prepares classrooms for new fall enrollment; and conducts ongoing inventories of equipment and supplies).
  7. Meets with the Education Coordinator and Site Administrator to determine the needs of the classroom.
  8. Participates in team teaching, staff meetings, conferences, institutions of higher learning, etc. that enhance professional development.
  9. Periodically conducts conferences with parents to discuss their child’s development and to involve them in program planning.
  10. Prepares and implements with assistant teacher daily lesson plans and ensures a high level of interaction with children.
  11. Provides classroom data to assist in writing the monthly report and ensures that all classroom reports are submitted on a timely basis.
  12. Adhere to professional standards and ethics as outlined in the personnel policy.
  13. Observe the agency’s confidentiality policy regarding participants, records, technology, reports, and staff.
  14. Assist children in self-help skills such toileting, dressing, eating, tooth brushing, and any other areas involving health, safety, and hygiene,
  15. Be actively involved with children at all times during indoor activities and outdoor play.

      Non-Essential Functions:

  1. Serves as an advocate for the Head Start program.
  2. Performs other related duties as assigned.

 

C. REQUIRED JOB QUALIFICATIONS:

  1. Bachelor’s or Advanced Degree in Early Childhood Education (ECED) or a Bachelor’s or Advanced degree in any field and coursework equivalent to a major relating to early child education coupled with experience teaching preschool-age children.
  2. In lieu of a Bachelor’s degree, applicants must be currently enrolled in a related Bachelor’s program and set to graduate within 6 months, coupled with experience teaching preschool-age children.
  3. Capable of developing and sustaining warm and meaningful relationships with 3-5 year old children’s parents, staff and community partners.
  4. Must meet Physical Requirements of position listed below.
  5. Good oral, written and interpersonal skills to work with parents, children and staff.
  6. Flexible and dependable with a sound understanding of multi-racial and multi-cultural backgrounds and issues concerning children with disabilities.

 

Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

PAY RANGE
$14.26 – $17.83

CLASSIFICATION
Non-Exempt

OPENING DATE
1/1/2018

CLOSING DATE
Open until filled

APPLY ONLINE NOW

CONTACT
Council for Economic Opportunities in Greater Cleveland
1801 Superior Avenue, 4th Floor Cleveland, Ohio 44114
Attn: Human Resources Department

Council for Economic Opportunities in Greater Cleveland is an Equal Opportunity Employer.

Assistant Teacher

A. JOB SUMMARY:

To work as a team member and be responsible for assisting teacher(s) to prepare and implement all classroom duties. Works with the teacher(s) to ensure developmentally appropriate experiences for all Head Start children.

B. SPECIFIC RESPONSIBILITIES:

Essential Functions:

  1. Assists in planning and providing training for parents in child development to reinforce learning activities in the home and identify the children with special needs.
  2. Assists in the annual review of the Education Plan that details the philosophy, objectives and strategies of the program.
  3. Conducts and documents ongoing assessments of each child’s growth and development through the use of observation, parental input, developmental screening, etc.
  4. Ensures all potential sources of danger that have a chance of causing injury or harm to humans are kept out of the reach of children.
  5. Maintains a clean, safe and emotionally supportive environment that is conducive to learning and is centered on the needs and abilities of the children.
  6. Meets regularly (weekly, etc.) with the teacher to determine the needs of the classroom.
  7. Participates in team teaching, staff meetings, conferences, institutions of higher learning, etc. to enhance professional development.
  8. Periodically conducts conferences with the teacher(s) and parents to discuss the child’s development and to involve them in program planning.
  9. Provides assistance to the assigned teacher(s) to focus on child development techniques, safety practices and principles while establishing a warm and friendly atmosphere.
  10. Provides classroom data to assist in writing the monthly report.
  11. Assist children in self-help skills such toileting, dressing, eating, tooth brushing, and any other areas involving health, safety, and hygiene.
  12. Adhere to professional standards and ethics as outlined in the personnel policy.
  13. Observe the agency’s confidentiality policy regarding participants, records, technology, reports, and staff.
  14. Be actively involved with children at all times during indoor activities and outdoor play.
  15. Works with the teacher to prepare and implement the daily lesson plans and ensures a high level of interaction with children.

      Non-Essential Functions:

  1. Assists in writing Individual Education Plans as needed.
  2. As assigned, assists in planning and providing in-service training and job related workshops for teachers.
  3. Performs other related duties as assigned.

 

C. REQUIRED JOB QUALIFICATIONS:

  1. Must have an Associate’s (or higher) degree program in Early Childhood Education.
  2. Sensitivity to children and their families.
  3. Ability to clearly relate the program to families, communities and its resources.
  4. Must meet physical requirements of position listed below.
  5. Flexible to changing demands of the program.
  6. Must meet physical requirements of the position listed below.

Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

PAY RANGE
$10.55 – $13.17

CLASSIFICATION
Non-Exempt

OPENING DATE
1/1/2018

CLOSING DATE
Open until filled

APPLY ONLINE NOW

CONTACT
Council for Economic Opportunities in Greater Cleveland
1801 Superior Avenue, 4th Floor Cleveland, Ohio 44114
Attn: Human Resources Department

Council for Economic Opportunities in Greater Cleveland is an Equal Opportunity Employer.

Co-Teacher

A. JOB SUMMARY:

Provides daily developmentally appropriate experiences for infants and toddlers in a classroom setting. Shares daily responsibility with another assigned teacher, for the management of a classroom and the care of enrolled infants and toddlers.

B. SPECIFIC RESPONSIBILITIES:

Essential Functions:

  1. Provides daily care and supervision for a group of infants and toddlers in an Early Head Start classroom. Provides parent with feedback on daily activities and on-going development of children in the Early Head Start classroom.
  2. Provides a developmental screening and assesses each child’s developmental level. Maintains records and documentation for screening and assessments, and assists in preparing written reports. Informs coordinator and appropriate staff of concerns related to infants and toddlers in the classroom.
  3. Works with program staff and other agencies to establish and implement early intervention services. Works with each family and appropriate program staff to write an individual family service plan (IFSP) and/or individual service plan (ISP) for each child. Participates as a member of the multidisciplinary team for children with disabilities.
  4. Plans and implements parent-child activities for each family, which are appreciative of the cultural background, the developmental level and individual needs of each child.
  5. Provides parents with education and information about child development, best practices, healthy practices in nutrition, hygiene, communication and family living skills and techniques for engaging their children in appropriate activities.
  6. Engages in ongoing professional development and training, including the care of services for Special Needs children.
  7. Ensures all potential sources of danger that have a chance of causing injury or harm to humans are kept out of the reach of children.
  8. Assist children in self-help skills such toileting, dressing, eating, tooth brushing, and any other areas involving health, safety, and hygiene.
  9. Adhere to professional standards and ethics as outlined in the Personnel Policy.
  10. Observe the agency’s confidentiality policy regarding participants, records, technology, reports, and staff.
  11. Be actively involved with children at all times during indoor activities and outdoor play.

     

Non-Essential Functions:

  1. Serves as an advocate and spokesperson for the Early Head Start program.
  1. Performs other related duties as assigned.

 

C. REQUIRED JOB QUALIFICATIONS:

  1. Infant and Toddler Child Development Associate (CDA) credential.
  2. Without an Infant and Toddler CDA, a CDA in Preschool or an Associates or Bachelor’s degree in Early Childhood Education with a focus on infant and toddler development is acceptable.
  3. One (1) year experience in the classroom with infants and toddlers.
  4. Capable of developing and sustaining warm and meaningful relationships with 0-3 year olds, parents, staff and community partners.
  5. Ability and willingness to exhibit a professional manner to work as a member of the team.
  6. Good oral, written and interpersonal communication skills to work with parents, children and staff.
  7. Flexible and dependable with a sound understanding of multi-racial and multi-cultural backgrounds and issues concerning children with disabilities.
  8. Must meet Physical requirements of position listed below.

Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

PAY RANGE
$11.94 – $14.93 per hour

CLASSIFICATION
Non-Exempt

OPENING DATE
1/1/2018

CLOSING DATE
Open until filled

APPLY ONLINE NOW

CONTACT
Council for Economic Opportunities in Greater Cleveland
1801 Superior Avenue, 4th Floor Cleveland, Ohio 44114
Attn: Human Resources Department

Council for Economic Opportunities in Greater Cleveland is an Equal Opportunity Employer.

Family Service Worker A

A. JOB SUMMARY:

Responsible for the delivery of Social Services to Head Start families and children. Utilizes initiative and judgment in the implementation of the Social Services Head Start Performance Standards for the delivery of services (service area plan) under direction of Social Service administration. May be assigned to work in Collaborative Sites or Centers.

B. SPECIFIC RESPONSIBILITIES:

Essential Functions:

  1. Assists parents in completion of registration and other forms, as required; maintains an assigned on-going caseload of families.
  2. Attends and participates in parent, community and, staff meetings, training sessions, workshops and conferences.
  3. Identifies appropriate resources and refers families to them; follows up on referrals to assure service.
  4. Interviews, and enrolls eligible applicant families, using prescribed selection criteria for Head Start.
  5. Maintains a waiting list of children with completed requirements for enrollment.
  6. Maintains program information for regular and frequent monitoring.
  7. Monitors assigned sites/schools on a bi-weekly basis for health and safety compliance.
  8. Participates in assigned recruitment activities.
  9. Participates in Multi-Disciplinary Team meetings to assess family needs and interventions and confers regularly with center staff to assure follow-through on family plans.
  10. Utilizes child record database (i.e.; COPA) to input information and maintain accurate enrollment, attendance, screening/tracking records, rosters, transfer and withdrawal information, pending applications, in-kind documentation and other services required by the program.
  11. Visits parents in the home to ensure on-going contact with the family; assists families with matters such as: regular attendance; medical and dental services, and program information.
  12. Works in conjunction with appropriate staff to encourage parent participation.

      Non-Essential Functions:

  1. Performs other related duties as assigned.

 

C. REQUIRED JOB QUALIFICATIONS:

  1. Bachelor’s degree in Social Services, Social Work, Family Development or related field. Experience may be substituted at the rate of twelve (12) months of experience for nine (9) months of the Bachelor’s degree requirement.
  2. Three (3) years experience in the social services field.
  3. Computer literacy and willingness to update skills.
  4. Excellent oral, written, interpersonal and organizational skills.
  5. Demonstrated understanding and sensibility to work with diverse cultures and backgrounds.
  6. General knowledge of Cuyahoga County and a basic awareness of community resources for low-income families.
  7. Flexible to changing priorities and multi-tasking assignments.
  8. Reliable transportation.

Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

PAY RANGE
$11.94 – $14.93

CLASSIFICATION
Non-Exempt

OPENING DATE
1/1/2018

CLOSING DATE
Open until filled

APPLY ONLINE NOW

CONTACT
Council for Economic Opportunities in Greater Cleveland
1801 Superior Avenue, 4th Floor Cleveland, Ohio 44114
Attn: Human Resources Department

Council for Economic Opportunities in Greater Cleveland is an Equal Opportunity Employer.

Customer Service Specialist

A. JOB SUMMARY:

To assist customers in signing up for assistance through the Home Energy Assistance Program (HEAP) and/or Housing Assistance Services. Refers ineligible applicants to other appropriate agencies.

B. SPECIFIC RESPONSIBILITIES:

Essential Functions:

  1. Coordinates with the Interactive Voice Response System (IVR) staff to schedule appointments for callers who cannot use the automated system and resolves appointment conflicts and disputes.
  2. Directs callers to disconnect status to secure a current bill before reporting to EHEAP appointment and informs customers of necessary documentation for an appointment.
  3. Documents and reports staff statistical information relative to the number and types of customers who have applied for agency services to HEAP management.
  4. Ensures customers are seen in a timely manner in accordance with the appointment roster and the inflow of walk-in customers.
  5. Provides HEAP and Housing Staff with a log of scheduled appointments received from agency vendor (IVR) using a computer system that prints daily schedules for distribution.
  6. Screens callers to determine whether they can be more effectively served by direct referral to other assistance resources and gives directions to acquire proper referral.
  7. Screens out ineligible applicants and refers them to other appropriate agencies for alternative assistance.

      Non-Essential Functions:

  1. Records complaints and passes information to Operations Manager for resolution.
  2. Refers callers to utility company representatives for explanation of other payment plans if callers not eligible for EHEAP
  3. Performs other related duties as assigned.

C. REQUIRED JOB QUALIFICATIONS:

  1. High school or general equivalency diploma (GED).
  2. Good keyboard/data input, typing and/or word processing computer skills.
  3. One (1) year work experience as a telephone/switchboard operator or receptionist with direct contact with the public.
  4. Good oral, written, organizational and interpersonal communication skills.

 

Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

PAY RANGE
$10.55 – $13.17 per hour

CLASSIFICATION
Non-Exempt

OPENING DATE
1/1/2018

CLOSING DATE
Open until filled

APPLY ONLINE NOW

CONTACT
Council for Economic Opportunities in Greater Cleveland
1801 Superior Avenue, 4th Floor Cleveland, Ohio 44114
Attn: Human Resources Department

Council for Economic Opportunities in Greater Cleveland is an Equal Opportunity Employer.

Outreach Worker

A. JOB SUMMARY:

Conducts face-to-face interviews with persons applying for the Emergency Home Energy Assistance Program (EHEAP) who cannot come to the Housing Services Office. Interviews may be conducted in an applicant’s home, hospital room or nursing home.

B. SPECIFIC RESPONSIBILITIES:

Essential Functions:

  1. Completes all necessary forms and acquires appropriate documentation and coordinates results with the HEAP staff.
  2. Determines eligibility for HEAP.
  3. Interviews applicants for EHEAP assistance via Interactive Appointment system and reports the results for updates on a daily basis.
  4. Makes contact with utility companies to assure continuation or re-establishment or energy service.
  5. Provides information about Home Energy Assistance Program (HEAP), Emergency Home Energy Assistance Program (EHEAP), and Percentage of Income Plan Plus.
  6. Travels to any location in Cuyahoga County to make home visit(s).
  7. Uses a computer to verify and enter client information/data into a database (OCEAN – State of Ohio client information tracking system).

      Non-Essential Functions:

  1. Delivers EHEAP applications to other agencies/organizations.
  2. Compiles appropriate records as instructed.
  3. Makes referrals to other resources, as needed.
  4. Performs other related duties as assigned.

C. REQUIRED JOB QUALIFICATIONS:

  1. High School or general equivalency diploma (GED).
  2. Working knowledge of computer operations.
  3. Legible handwriting, and strong oral, written and interpersonal communication skills.
  4. Good math skills.

Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

PAY RANGE
$12.43 – $13.20 per hour

CLASSIFICATION
Non-Exempt

OPENING DATE
1/1/2018

CLOSING DATE
Open until filled

APPLY ONLINE NOW

CONTACT
Council for Economic Opportunities in Greater Cleveland
1801 Superior Avenue, 4th Floor Cleveland, Ohio 44114
Attn: Human Resources Department

Council for Economic Opportunities in Greater Cleveland is an Equal Opportunity Employer.

Intake Specialist

A. JOB SUMMARY:

Completes applications for persons applying for Home Energy Assistance Program (HEAP), Percentage of Income Payment Plan (PIPP Plus), and other related utility assistance programs within Cuyahoga County. Reviews all energy assistance applications and verifies information in client files.

B. SPECIFIC RESPONSIBILITIES:

Essential Functions:

  1. Accepts and screens applications for HEAP and PIPP Plus which have been dropped off and/or mailed in to the agency, completes all necessary paperwork and secures all required documentation of the customer’s eligibility for the program benefits. This includes applications mailed to the state office which required additional documentation for completion.
  2. Sends correspondence out to customers informing them of the status of their applications.
  3. Performs a final review of HEAP applications for accuracy to identify any errors or omissions and assures that required forms are complete and all supporting documentation is included in the file.
  4. Refers inaccurate client files or records back to Intake/Outreach staff for resolution.

Non-Essential Functions:

  1. Performs other functions as assigned to contribute to the efficiency of the agency and department.

C. REQUIRED JOB QUALIFICATIONS:

  1. High School or General Equivalency Diploma (GED).
  2. Working knowledge of computer operations and the ability to use general office equipment.
  3. Good oral, written, interpersonal and organizational communication skills.
  4. Legible handwriting and good math skills.

Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

PAY RANGE
$10.55 – $13.17 per hour

CLASSIFICATION
Non-Exempt

OPENING DATE
1/1/2018

CLOSING DATE
Open until filled

APPLY ONLINE NOW

CONTACT
Council for Economic Opportunities in Greater Cleveland
1801 Superior Avenue, 4th Floor Cleveland, Ohio 44114
Attn: Human Resources Department

Council for Economic Opportunities in Greater Cleveland is an Equal Opportunity Employer.

Intake Worker

A. JOB SUMMARY:

Conducts face-to-face interviews with persons applying for Emergency Home Energy Assistance Program benefits.

B. SPECIFIC RESPONSIBILITIES:

Essential Functions:

  1. Completes other related applications to access benefits for the applicant: Percentage of Income Payment Plan and Regular HEAP and Ohio Energy Credits.
  2. Conducts face-to-face interviews with applicants for Emergency HEAP assistance, completes all necessary paperwork and secures all necessary documentation of the applicant’s eligibility for the program benefits.
  3. Explains the E-HEAP program process and benefits to the applicant.
  4. Gives the applicant information about other resources in the community and makes referrals as needed.
  5. Inputs data from applicant files to the E-HEAP database to complete the determination of eligibility process.

      Non-Essential Functions:

  1. Performs other related duties as assigned.

C. REQUIRED JOB QUALIFICATIONS:

  1. High school or general equivalency diploma (GED).
  2. Working knowledge of computer operations and the ability to use the keyboard and type 35 wpm.
  3. Good oral, written, interpersonal and organizational communication skills.
  4. Good math skills.

Additional Requirements/Conditions of Employment:
Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s).

PAY RANGE
$10.55 – $13.17 per hour

CLASSIFICATION
Non-Exempt

OPENING DATE
1/1/2018

CLOSING DATE
Open until filled

APPLY ONLINE NOW

CONTACT
Council for Economic Opportunities in Greater Cleveland
1801 Superior Avenue, 4th Floor Cleveland, Ohio 44114
Attn: Human Resources Department

Council for Economic Opportunities in Greater Cleveland is an Equal Opportunity Employer.